How long will it take to complete an investigation after I dispute information on my Equifax credit report? How are credit scores calculated? Why do credit scores change? How do I lock my Equifax credit report? How can I view my Equifax credit reports from the past? Why is one of my accounts showing up more than once on my Equifax credit report? How can l view my Equifax credit report? Why are accounts included in a bankruptcy still reported on my Equifax credit report? Why is an account balance on my Equifax credit report incorrect? Why aren't all my accounts listed on my Equifax credit report? Why is my last reported employment out of date on my Equifax credit report? Will my spouse's name and information appear on my credit file? How do I opt out of marketing emails from Equifax? Are a credit report and a credit score the same thing? What is a credit report? How do I request a free credit report from AnnualCreditReport.com as a legal guardian? What is a mixed credit file? What should I do if I find information I believe is inaccurate or incomplete on my credit reports? How do credit report errors happen? What should I do if I think someone is using my personal information? How are my credit reports affected when my spouse dies? Where can I find out more about identity theft and protecting my identity? How do I redeem a promo code I received in a breach notification letter? What is identity theft? What is a co-signer? F131 What is in my Equifax credit file that's preventing me from obtaining credit? What information may be included on my Equifax credit report? Can I get my Equifax^® credit report in Braille, large print or audio CD? What steps can I take if I have been mistakenly reported as deceased on my credit reports? What is a credit report confirmation number? What is a credit score? How do I update my account profile information? How do I add another account in my product to receive alerts? Why is a credit card required for a free trial? How do I update the credit card used to pay for my product? If I enroll my child in the Family Plan, how long does their Equifax credit report remain locked? What is the additional adult feature included in the Family Plan? How long does verification of a minor child for the Family Plan product last? If my Equifax credit report is locked, can any information, including new accounts, be posted? What if a minor child's credit report already exists in the Equifax system at the time of enrollment in the Family Plan product? Can I lock my Equifax credit report if I have a security freeze? How do I redeem a gift certificate or promotion code? I live outside of the United States. Can I still obtain one of your credit products? Why don't I see the same information on a credit report from the other nationwide credit bureaus? Why are the credit bureaus removing paid medical collections debt from credit reports? What have the Nationwide Credit Reporting Agencies (NCRAs) changed with respect to medical collection debt on consumer credit files? How will my credit score be impacted by the changes in medical collection debt reporting? When you remove the debt will you send an updated copy of my credit report? I have medical debt that was sent to a collection agency - does that appear on my credit reports? When it comes to credit scores, will I be penalized for shopping around for the best interest rate? What are the most common factors that can negatively impact credit scores? Why do I have different credit scores? What's the difference between a credit report lock and a security freeze? Why can't I lock my Equifax credit report when it's frozen? What are the Equifax credit score ranges? What type of support can I expect with Equifax® Identity Restoration? ​How do I replace a security freeze with a lock on my Equifax credit report? Where can I see the products I've previously ordered? Are there any special product limits during the free trial period? What’s included in the free trial? How does the Family Plan work for minors? How does Family Plan help me to protect my minor child’s identity? Can a minor child access the Family Plan product? How do lenders use credit scores? How do I obtain a credit report for a deceased person? Who can see my Equifax credit report? How do I know if I have a U.S. credit file if I am a resident from another country? How long can I access/view my products? How secure is the information I provide to Equifax.com? Why haven't I received a credit monitoring alert for my recent credit activity? Does an alert impact my credit scores? How do I opt out of pre-screened credit offers? Why am I receiving alerts if I did not subscribe to an Equifax product? Does placing a fraud alert hurt my credit scores? I received a credit report alert from one or two of the nationwide credit bureaus, but not all three. Why did this occur? When should I unlock my Equifax credit report? Can I use Lock & Alert to lock my credit report with the other two nationwide credit bureaus? If I have a security freeze on my TransUnion or Experian credit report, can I still sign up for Lock & Alert? Can I enroll my child in Lock & Alert? How does credit reporting work? Can Equifax assist consumers who are deaf or hard of hearing? What is a security freeze? What are the security freeze fees? Am I better off placing a fraud alert, requesting a security freeze, or obtaining a credit report lock? How do I place a security freeze on an incapacitated adult's or minor's Equifax credit report? Who can view my Equifax credit report if I have a security freeze or credit report lock? If I locked or unlocked my Equifax credit report with another product, what will I see when I sign in to Lock & Alert? How do I place a fraud alert or an active duty alert? How can I remove a fraud alert or active duty alert? How do I update fraud alert or active duty alert contact information on my Equifax credit report? What is a fraud alert? If I don't create a myEquifax account, are there other ways I can place a security freeze, fraud alert or active duty alert? What is an active duty alert? How do I deactivate the Automatic Fraud Alert feature? What rights do I have under the Fair Credit Reporting Act if I have been a victim of ID theft? Can I add a statement to my Equifax credit report? What can I do if I believe my credit file has been mixed with someone else's? What steps can I take if I do not agree with the dispute investigation results? How can I prevent errors on my credit reports? How does the dispute process work? How do I check the status of my dispute? How do I correct or dispute inaccuracies on my credit reports by mail? How can I get a free Equifax credit report? Where can I find my credit scores? What if I don't recognize an inquiry on my credit reports? What information do I need to provide when submitting a dispute? Do any Equifax products provide access to a free credit report? After a relative's death, do I need to contact each nationwide credit bureau? How do I get a copy of my child's credit reports? What is your product refund policy? I am a veteran, and I have a medical debt on my credit report that is being paid by the Department of Veterans Affairs. What can I do? What is your product cancellation policy? How long does information stay on my Equifax credit report? What documentation should I send in to validate my ID or address? How do I place, temporarily lift, or permanently remove a security freeze? How do I correct or dispute information on my Equifax credit report?