Hello, how can we help?
Who can view my Equifax credit report if I have a security freeze or credit report lock?
How long can I access/view my products?
Can a minor child access the Family Plan product?
How does Family Plan help me to protect my minor child’s identity?
What is a masked alert in the Family Plan product?
How does the Family Plan work for minors?
What if a minor child's credit report already exists in the Equifax system at the time of enrollment in the Family Plan product?
How long does verification of a minor child for the Family Plan product last?
What is the additional adult feature included in the Family Plan?
If I enroll my child in the Family Plan, how long does their Equifax credit report remain locked?
How does the primary adult member view the masked alerts in the Family Plan product?