How do I limit the sharing of my information? What is Internet Scanning? Where can I find the ID theft insurance benefits that are part of my Equifax product? How can l view my Equifax credit report? How do I opt out of marketing emails from Equifax? What if I forgot my username or password to sign in? How do I redeem a promo code I received in a breach notification letter? Can my Equifax product prevent or detect all forms of identity theft? What is a credit report confirmation number? What is the difference between credit scores from Equifax and credit scores from FICO? How do I customize my credit score monitoring alerts? Why did I receive a credit monitoring alert? What should I do if I receive a credit monitoring alert? I am not receiving alerts -- is the product working? What types of alerts will I receive through my Equifax product? How do I update my account profile information? Can I change my usernames and passwords on my financial accounts from the Member Center? How do I add another account in my product to receive alerts? Why was I charged for my annual Equifax product again? When will I be charged for my products? What is a free trial? Why is a credit card required for a free trial? How do I update the credit card used to pay for my product? If my Equifax credit report is locked, can any information, including new accounts, be posted? How do I redeem a gift certificate or promotion code? I live outside of the United States. Can I still obtain one of your credit products? How do I cancel my product? Why can't I lock my Equifax credit report when it's frozen? What type of support can I expect with Equifax® Identity Restoration? Where can I see the products I've previously ordered? Are there any special product limits during the free trial period? What’s included in the free trial? What is the status of my product purchase? How long can I access/view my products? How secure is the information I provide to Equifax.com? How do I enable text alerts with my Equifax product? How do I opt out of pre-screened credit offers? How do I know when my free trial expires? When will I begin to be charged for my subscription? I'm paying for an existing Equifax product. Can I combine Lock & Alert with my other product? I'm paying for an existing Equifax product. Can I still sign up for Lock & Alert? Can Equifax assist consumers who are deaf or hard of hearing? Am I better off placing a fraud alert, requesting a security freeze, or obtaining a credit report lock? I need help. How can I contact Equifax? Do any Equifax products provide access to a free credit report? What is your product refund policy? What is your product cancellation policy?