If you have Equifax Complete™ Family Plan, Equifax Complete™ Premier, Equifax Credit Monitor™ or Equifax Complete™, you can replace a security freeze with a lock on your Equifax credit report through your myEquifax account.
You can have a security freeze or a lock on your Equifax credit report, but not both. To replace a security freeze with a lock on your Equifax credit report, you’ll need to remove the security freeze first. Then you can place a lock on your Equifax credit report. As part of your product, you can lock or unlock your Equifax credit report. Alternatively, you can place or remove a security freeze on your Equifax credit report for free at any time.