What is your product cancellation policy? What is your product refund policy? Do any Equifax products provide access to a free credit report? I need help. How can I contact Equifax? Am I better off placing a fraud alert, requesting a security freeze, or obtaining a credit report lock? Can Equifax assist consumers who are deaf or hard of hearing? I'm paying for an existing Equifax product. Can I still sign up for Lock & Alert? I'm paying for an existing Equifax product. Can I combine Lock & Alert with my other product? How do I opt out of pre-screened credit offers? How do I enable text alerts with my Equifax product? How secure is the information I provide to Equifax.com? How long can I access/view my products? What is the status of my product purchase? Are there any special product limits during the free trial period? What’s included in the free trial? Where can I see the products I've previously ordered? What type of support can I expect with Equifax® Identity Restoration? Why can't I lock my Equifax credit report when it's frozen? How do I cancel my product? I live outside of the United States. Can I still obtain one of your credit products? How do I redeem a gift certificate or promotion code? If my Equifax credit report is locked, can any information, including new accounts, be posted? How do I update the credit card used to pay for my product? Why is a credit card required for a free trial? What is a free trial? When will I be charged for my products? Why was I charged for my annual Equifax product again? How do I add another account in my product to receive alerts? Can I change my usernames and passwords on my financial accounts from the Member Center? How do I update my account profile information? What types of alerts will I receive through my Equifax product? I am not receiving alerts -- is the product working? What should I do if I receive a credit monitoring alert? Why did I receive a credit monitoring alert? How do I customize my credit score monitoring alerts? What is the difference between credit scores from Equifax and credit scores from FICO? What is a credit report confirmation number? Can my Equifax product prevent or detect all forms of identity theft? How do I redeem a promo code I received in a breach notification letter? What if I forgot my username or password to sign in? How do I opt out of marketing emails from Equifax? How can l view my Equifax credit report? Where can I find the ID theft insurance benefits that are part of my Equifax product? What is Internet Scanning? How do I know when my free trial expires? When will I begin to be charged for my subscription? How do I limit the sharing of my information?