Organizations want to fight fraud effectively without disrupting the consumer's experience. Therefore, they must change how they approach identity authentication and fraud prevention in today's digital era.
Fraudsters are finding easy targets outside financial services. They’re targeting rewards programs, merchants, mobile network operators, and other online accounts that frequently lack any authentication method more robust than passwords, security questions, or SMS one-time passwords, according to a Javelin 2019 Identity Fraud Study.
Through layered authentication practices, businesses can vet consumers properly, accurately and thoroughly at the first point of contact. This develops a baseline for subsequent interactions with that consumer.
In this white paper, we cover:
- Challenges businesses face with increased digital acquisition
- How to understand authentication strategies and mitigate risk
- The value of secure multi-factor authentication (MFA)