You may not describe the benefits programs in the good old days of paper-based applications as easy or efficient. But organizations are streamlining the eligibility verification processes with new technologies, data and analytics. The results have led to increased efficiency and accuracy.
How can organizations harness this momentum? To find out, the Government Business Council (GBC) interviewed state health and human services (HHS) leaders from Kentucky, Pennsylvania, Utah, Washington, and Wyoming. They revealed their ongoing priorities, challenges, and lessons learned in the quest for streamlined eligibility determinations. The health leaders also discuss ongoing challenges.
Read our report featuring interviews with these top state health leaders.