How do I check the status of my dispute?

Dispute investigations may take up to 30 days to complete. If you initiated your dispute request online and received a confirmation number, we will periodically email you the status until we've completed the investigation. You can also log into your myEquifax account and view your status by clicking the “check status of a dispute” button.

If you are checking your status by mail or phone, please make sure you have the confirmation number that was provided to you when you submitted your dispute.  

If you disputed information by phone, you have the option to receive the results via email or U.S. mail. If you disputed information by mail, we will send you the results of the investigation via U.S. mail.