Hello, how can we help?

Can I sign up for Lock & Alert with a shared email address?

Each person enrolling in Lock & Alert must have a unique email address. If an email address is shared, only one person can enroll using that email. The other person will need to use a different email address.

Most popular questions - Equifax Products

Where can I find the ID theft insurance benefits that are part of my Equifax product? What is Internet Scanning? What is Internet Scanning? What type of support can I expect with Equifax® Identity Restoration? If I enroll my child in the Family Plan, how long does their Equifax credit report remain locked? How does the Family Plan work for minors?

View all FAQs

Still have questions?