Business Customer Support FAQs

Product - Account Opening

The Equifax Business Customer Support team has identified the following Frequently Asked Questions to help our business customers find the information that they are looking for.

If this information does not answer your questions, please visit the Contact Information page for more information about how to contact the Equifax Business Customer Support team.

The information found on the Business Customer Support pages is to be used by Equifax Business Customers only. The Business Customer Support Team will not be able to answer questions about consumer credit reports, credit disputes or reports of fraud. To learn more about Equifax Personal Information Solutions, visit the Personal Information Solutions page.

Please select the type of question from the list below.

Customer Information Questions
Learn about making changes to your Account.

Invoice and Payment Questions
Learn about your invoice and how to submit a payment.

Password and Technical Questions
Learn about your Equifax applications.

Sales and Product Questions
Learn about your existing Equifax products and services or how to become an Equifax customer.

Why use Equifax

As the needs of our customers have evolved, so have we. Expanding on our role as the trusted steward of credit data, Equifax has grown into the leading provider of technology-and analytics-fueled information solutions.